ExoCall Help Center
How can we help?
Step-by-step guides for setting up ExoCall and running AI calls — written to get you from zero to your first analysed call without waiting on support.
Set up your account
Getting Started
From login to your first AI-answered call in five steps.
Connect Exotel
API credentials, caller ID, and pointing your Exotel flow at ExoCall.
Google Gemini API Key
Create your free key in Google AI Studio and add it to Settings.
Set Up Your AI Agent
Persona, greetings, voice, languages, and your business knowledge.
Use the product
Outbound Campaigns
Upload leads, set IST calling hours, and let the AI dial everyone.
Call Logs & AI Insights
Lead scores, call outcomes, next actions, recordings, and transcripts.
Callbacks
How requested callbacks are detected, scheduled, and auto-dialled.
WhatsApp Integration
Let the AI send WhatsApp messages mid-call via your provider.
Team & Permissions
Invite members and control which pages each person can access.
Plans & Billing
Plans, included minutes, overage, and how renewal works.
Reference
Prefer to watch?
Every setup guide here has a video walkthrough at the top of the page. They are also collected on one page at exocall.io/tutorials and on our YouTube channel.
Still stuck?
Email info@exocall.io— include your registered business name and, if it's about a specific call, the Call ID from the Call Logs page.